the chain of blame

  You attend a seminar offered by your attorneys. At the door you are handed an ominous pack of documents and...
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direct marketing

  When an unknown number rings on my cellphone, I instantly shudder as it is almost always direct marketing from a...
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non-refundable deposits

Advance bookings typically require the payment of a deposit. In the past, these deposits were generally non-refundable if the booking was...
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negative marketing is not on

In the good old days it was not unknown for businesses to send you their products by post on the basis...
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second-hand car salesman

The Consumer Protection Act puts second-hand car salespersons (or the seller of any other second-hand goods) in the unenviable position of...
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